Last Updated: March 1, 2025

1. Introduction

Welcome to UpGrowth ("Company", "we", "our", "us"). At UpGrowth, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.upgrowth.co.nz or engage our services.

By accessing our website or using our services, you consent to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website or services.

2. Information We Collect

We may collect several types of information from and about users of our website and services, including:

• Personal identifiers such as name, email address, phone number, and company name
• Business information necessary to provide our services
• Communication records between you and our team
• Technical data such as IP address, browser type, device information, and cookies
• Usage data about how you interact with our website

3. How We Collect Your Information

We collect information through:

• Direct interactions when you fill out forms on our website, subscribe to our newsletter, or contact us
• Automated technologies such as cookies, server logs, and tracking technologies
• Third-party sources such as business partners, analytics providers, and social media platforms (with your consent)
• Client engagements when you hire us for our services

4. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To process and fulfill your requests or transactions
• To communicate with you about our services, updates, and promotional offers
• To improve our website, services, and customer experience
• To analyze usage patterns and trends
• To protect our rights, property, and safety
• To comply with legal obligations

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

We use cookies for the following purposes:

• Essential cookies necessary for the website to function properly
• Analytical/performance cookies to help us improve our website
• Functionality cookies to recognize you when you return to our website
• Targeting cookies to deliver content relevant to your interests

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. Disclosure of Your Information

We may disclose your personal information to:

• Our subsidiaries and affiliates
• Contractors, service providers, and other third parties we use to support our business
• A buyer or other successor in the event of a merger, divestiture, restructuring, or other sale
• Fulfill the purpose for which you provided the information
• For any other purpose disclosed by us when you provide the information
• With your consent
• To comply with any court order, law, or legal process

7. Data Security

We have implemented appropriate technical and organizational measures to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to delete your personal information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

9. Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our records.

10. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically for any changes.

Your continued use of our website or services after we post changes to the Privacy Policy means you accept and agree to those changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

[email protected]